Effective Date: [Date]
Thank you for shopping with **prince store **. We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
We accept returns within 30 days of the delivery date.
To be eligible for a return, the item must be:
Unused and in its original condition.
In its original packaging.
Accompanied by proof of purchase (order number or receipt).
The following items cannot be returned:
Used or damaged items (unless received damaged).
Personalized or custom-made products.
Gift cards (if applicable).
Clearance or final sale items (if applicable).
To request a return:
Contact us at [Your Email Address] within 30 days of receiving your order.
Provide your order number and the reason for the return.
We will provide return instructions.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days after the returned item has been inspected.
Refunds will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Customers are responsible for return shipping costs unless:
The item is defective.
The wrong item was delivered.
The item was damaged during shipping.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or a full refund at no additional cost.
Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process.
If you have any questions about our Return & Refund Policy, please contact us:
Store Name: [Your Store Name]
Email: [Your Email Address]
Phone: [Your Phone Number] (Optional)